Solutions
IVR Solutions
We have decades of experience delivering a wide range of IVR solutions for our customers. We can build and host your custom solution on our sophistocated IVR Platform or we can deploy our platform in your own data centre and provide support.
Mobile Messaging
We can build innovative solutions using our cloud based SMS Gateway and Application platform which is integrated for global delivery of SMS Messages through our partner carrier networks.
Web Applications
We can build custom web based applications that integrate with any of your existing business systems. Whether you require new web applications built or support for your existing legacy applications, we can help.
SIP Integrations
We can integrate our IVR solutions with your existing SIP infrastructure as well as connect your workforce to our IVR Platform through SIP client software or dedicated hardware IP phone handsets.
Mobile Payments
We can securely integrate your solution with mobile payment providers globally, including credit card payment gateways as well as Premium SMS in supported countries.
Carrier Compliance
Our IVR and SMS Platforms have intelligent handling extensions built-in to ensure your solutions remain compliant, with existing carrier certified integrations for Premium Voice & SMS compliance requirements in many countries.
Operations Support
We can integrate our IVR, Messaging and Web based solutions to support and/or automate your existing operational workflows, including integration with existing systems as well as implementation of new operational workflow solutions to make your team more effective.
Customer Support
We can deliver sophistocated Customer Support solutions based on our IVR and SMS Platforms, providing you with any workflow you may require to ensure that your customers are always satisfied.
Interested in one of our products or solutions?
Products
IVR Platform
Our IVR Platform is a cloud based system built on top of the Open Source Asterisk Communications Platform. We have an innovative and rich application layer that allows us to rapidly deliver any feature you may require.
The IVR platform can be interconnected via ISDN or VOIP, including support for both SIP and IAX2. It has been used for everything from standard customer service call flows to live interactive TV and so you can be certain that whatever your requirement, we have already built it or can deliver it quickly for you.
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SMS Gateway
Our SMS Gateway and Application platform provides a rich ecosystem to run your messaging applications and manage your messaging traffic globally from a single location. We have existing integrations with all major networks, including integrations certified for Premium SMS and Carrier Billing. We can build and host your application on our platform or you can integrate your existing solution with our simple unified Messaging API. We can even support your custom integration requirements. Contact us to find out more now.
Sydney, Australia
Phone: 1300 251 896
Email: info@sourceboxsolutions.com
About Us
Sourcebox was founded in 2008 and brought to market an integrated Messaging and Voice Application Platform to provide regulatory compliance and centralised management for high volume voice and messaging applications.
Over they years we have delivered a wide range of solutions for our customers and gained extensive experience integrating with carrier networks globally. We provide a broad range of related solutions across many different industries.